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Peptide Crafters Envelope Arrived w/Crushed Vials!

Scheduled Pinned Locked Moved Vendor Reviews & Orders
37 Posts 11 Posters 4.4k Views
Peptide Crafters Envelope Arrived w/Crushed Vials!
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  • quicksilver80Q quicksilver80

    Did they package it with brown sugar? Wtf. Thats nuts

    E Offline
    E Offline
    Eleanor
    wrote last edited by
    #14

    @quicksilver80 LMAO! That's a great description!

    Proud to be on a gubmint watch list

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    • vpepsV vpeps

      Right now Pinealon is on sale on BLL https://biolongevitylabs.com/product/pinealon-20mg/ even cheaper, with JayC code. That one should be US-made and a good quality.

      E Offline
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      Eleanor
      wrote last edited by
      #15

      @vpeptides I can't afford it now. Hopefully, Peptide Crafters will give me a full refund and not jerk me around with mailing their mashed pkg back to them.

      Proud to be on a gubmint watch list

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      • E Offline
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        Eleanor
        wrote last edited by
        #16

        Well, I guess Peptide Crafters were impressed with the flatness of the product, as in Wylie Coyote flat. They are mailing me another order, in which I asked them to make sure it's supported well. I've ordered from them previously and do like their products and prices, so, this did surprise me. Hope they work it out and don't do that to anyone else again, but they're trying to make good.

        Proud to be on a gubmint watch list

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        • E Eleanor

          They just wrapped up the envelope and sealed it with no bubble wrap or anything. I sent them a msg. on their site but couldn't attach picture. Awaiting email address to send pic. Do they actually expect me to pay for shipping this back to them? I've never had this trouble with them in previous order. Who "wrapped" this?! LOOK!

          <a href=Peptide Crafters Pinealon.jpeg" class=" img-fluid img-markdown" />

          RandyR Offline
          RandyR Offline
          Randy
          wrote last edited by
          #17

          @Eleanor woah! Thats a first. Let us know how they handle this. Historically they have been a great company but things can change.

          "If it doesnt come in a needle. It doesn't work"

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          • RandyR Randy

            @Eleanor woah! Thats a first. Let us know how they handle this. Historically they have been a great company but things can change.

            E Offline
            E Offline
            Eleanor
            wrote last edited by Eleanor
            #18

            @Randy Hi Randy. I really like them too but this was crazy. We have communicated and they are sending me a replacement. I attached the pics you see in this thread and it seems their quite convinced as well. I do not think it's 100% Fed Ex or PC's fault. Pep Crafters should have packed the vials much better and Fed Ex was too rough with the pkg.; but that's why packing them well is important. We'll see what happens when the new pkg arrives. I do hope they begin protecting the product more carefully and I told them so.

            Proud to be on a gubmint watch list

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            • M Offline
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              mfadden99
              wrote last edited by
              #19

              I’m glad to hear they are making things right with you. I’ve ordered from them a few times never an issue. But they were always delivered and some sort of box. Whether a cardboard bond with cushioning. Or a hard plastic one. I can’t believe they would send vials packed like that.

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              • M mfadden99

                I’m glad to hear they are making things right with you. I’ve ordered from them a few times never an issue. But they were always delivered and some sort of box. Whether a cardboard bond with cushioning. Or a hard plastic one. I can’t believe they would send vials packed like that.

                E Offline
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                Eleanor
                wrote last edited by
                #20

                @mfadden99 said:

                I can’t believe they would send vials packed like that.

                Well, they did and it surprised me too. The Pancake delivery.

                Proud to be on a gubmint watch list

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                • P Offline
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                  PeptideEd
                  wrote last edited by
                  #21

                  @eleanor Do ask them to make it right. I had an experience with Eternal Peptides where a vial of Glutathione I'd ordered arrived cracked. I mentioned it to them (didn't even request anything) and they shipped a replacement out immediately. Shit happens... so I tend to judge based on what folks do about it 🙂

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                  • S Offline
                    S Offline
                    Stevepep
                    wrote last edited by
                    #22

                    The careless way they ship makes me question everything

                    1 Reply Last reply
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                    • pep_researcherP Offline
                      pep_researcherP Offline
                      pep_researcher
                      wrote last edited by
                      #23

                      @eleanor This is often the 3PL fulfillment center staff at fault. They are supposed to pack properly before shipping out. Maybe someone has been slacking off.

                      My very first RUO purchase was from Licensed Peptides. Aside from the fact that they were shipping out stuff still under testing and lying about COA availability, their packing was also sloppy at best.

                      I ended up returning my vials except the H BAC and getting a refund.

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                      • E Offline
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                        Eleanor
                        wrote last edited by
                        #24

                        @peptideed I did ask, submitted a picture and they jumped on it and told me they were shipping out replacement. Will see how it goes.
                        @stevepep I've ordered from them before and they were exceptional so not letting this color my opinion; something went wrong. If it happens again, well then,...No.
                        @pep_researcher I agree. Someone got distracted or just fluffed off.

                        Proud to be on a gubmint watch list

                        1 Reply Last reply
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                        • vpepsV vpeps

                          Right now Pinealon is on sale on BLL https://biolongevitylabs.com/product/pinealon-20mg/ even cheaper, with JayC code. That one should be US-made and a good quality.

                          Stan DouglasS Offline
                          Stan DouglasS Offline
                          Stan Douglas
                          wrote last edited by
                          #25

                          @vpeptides said:

                          I see sale next to everything but I don't see anything for sale prices on that site.

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                          • E Offline
                            E Offline
                            Eleanor
                            wrote last edited by Eleanor
                            #26

                            Oh for Heavens Sake, at least these 2 vials arrived whole, but the wrap was just the same as the last! I suppose I just got lucky. You would think after the first smash, they'd use a bit more caution, but noooo. It shouldn't matter the number of vials. I've never experienced this with any other vendor.

                            Okay, well, I have one more order in with them and hope it arrives intact. After this, I'm done dealing with them bc getting mashed is bound to happen again. Damned shame. Sheesh!

                            Proud to be on a gubmint watch list

                            T 1 Reply Last reply
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                            • E Eleanor

                              Oh for Heavens Sake, at least these 2 vials arrived whole, but the wrap was just the same as the last! I suppose I just got lucky. You would think after the first smash, they'd use a bit more caution, but noooo. It shouldn't matter the number of vials. I've never experienced this with any other vendor.

                              Okay, well, I have one more order in with them and hope it arrives intact. After this, I'm done dealing with them bc getting mashed is bound to happen again. Damned shame. Sheesh!

                              T Offline
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                              theexquisitehour
                              wrote last edited by
                              #27

                              @Eleanor That's terrible packaging for something so valuable and fragile, and you're totally right to be annoyed, especially after they used the same materials for the replacement! Dumbasses 😠

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                              • vpepsV Online
                                vpepsV Online
                                vpeps
                                wrote last edited by vpeps
                                #28

                                Crush Research is better than crushed research?

                                attentiion is all you need

                                E 1 Reply Last reply
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                                • vpepsV vpeps

                                  Crush Research is better than crushed research?

                                  E Offline
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                                  Eleanor
                                  wrote last edited by Eleanor
                                  #29

                                  @vpeptides said:

                                  Crush Research is better than crushed research?

                                  I read their disclaimer when I sent my complaint and paraphrase, "Continued complaints about items lost or damaged will be ignored..." and maybe something about the log in removed from the site. What happened to me has no doubt happened to a number of people before. No thanks, There are plenty of others who do it the right way.

                                  Proud to be on a gubmint watch list

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                                  • T theexquisitehour

                                    @Eleanor That's terrible packaging for something so valuable and fragile, and you're totally right to be annoyed, especially after they used the same materials for the replacement! Dumbasses 😠

                                    E Offline
                                    E Offline
                                    Eleanor
                                    wrote last edited by
                                    #30

                                    @theexquisitehour said:

                                    @Eleanor That's terrible packaging for something so valuable and fragile, and you're totally right to be annoyed, especially after they used the same materials for the replacement! Dumbasses 😠

                                    As if 2 vials should be treated lesser than 3 vials? Does it not occur to this vendor that I'm going to try their services out in a smaller way before making bigger investments? Evidently not. Anything I do with regard to July 4th buying with not be with Crush (Research). Ridiculous...

                                    Proud to be on a gubmint watch list

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                                    • vpepsV Online
                                      vpepsV Online
                                      vpeps
                                      wrote last edited by vpeps
                                      #31

                                      To be fair, I received my 3 vials from Peptide Crafters in a nice magnetic box, which I appreciate.

                                      attentiion is all you need

                                      E 1 Reply Last reply
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                                      • vpepsV vpeps

                                        To be fair, I received my 3 vials from Peptide Crafters in a nice magnetic box, which I appreciate.

                                        E Offline
                                        E Offline
                                        Eleanor
                                        wrote last edited by Eleanor
                                        #32

                                        @vpeptides This isn't a matter of "fair", don't you get it? It's careless disregard. Do my mere 2 vials not even deserve bubble wrap, or some sort of padding, esp. after having been smashed to pieces?! Sorry mister, but your display is BS.

                                        Proud to be on a gubmint watch list

                                        vpepsV 1 Reply Last reply
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                                        • E Eleanor

                                          @vpeptides This isn't a matter of "fair", don't you get it? It's careless disregard. Do my mere 2 vials not even deserve bubble wrap, or some sort of padding, esp. after having been smashed to pieces?! Sorry mister, but your display is BS.

                                          vpepsV Online
                                          vpepsV Online
                                          vpeps
                                          wrote last edited by
                                          #33

                                          @Eleanor By "fair" I only meant I have no reason to complain about them. At the same time I agree that they could handle your case better, no doubt. On the other hand, most of the companies so far sent me just bubble wraps in Fedex boxes. The only good exceptions were Ion, Peptology and Crafters. But all of them seems to use this option for 3+ vials.

                                          attentiion is all you need

                                          E 1 Reply Last reply
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