Southern Aminos Potentially Crashed Their Own Website

[ResearchCat]

It was up before they launched. I could load it earlier. I can’t now, on any device. Neither can my friend.

I hope they and their customers have a great event; I will see if they have anything I can use. They were great for SS-31 earlier this year.

[BeeKind]

It took me 5 minutes to load and login but it's up.

[Randy]

Their website is slow AF and we have complained to them. Usually takes about 30 seconds to load the disclaimer and login page for us without some big sale.

A lot of vendors would have their sites break when if we include them in an email because they think talking to claude bot or using vercel with supabase makes them a web dev. If our measly email list can nuke your website... Bro.

[Nuncles]

Yep. No way that's acceptable under any business model, but stuff does happen. If anything, it's letting them know that their marketing campaign was good. But a campaign is worthless if it doesn't lead to sales.

[Nuncles]

@randy What's the best way to direct message or email you (if you even allow it)?

[theexquisitehour]

40% off sitewide, stacking to as much as 55% with an affiliate code. Site wouldn't finish loading for me either

[BeeKind]

@ResearchCat They do not have SS-31 on the site right now took me 30 minutes to get to that page but finally loaded and I don't see that as an option.

[WisGal64]

It has crashed

Wordpress error for me

[ResearchCat]

@beekind Nobody calls it that anymore. You have to look for it by whatever their vendor code is. I think it was MTT-31 or something like that.

[BeeKind]

@ResearchCat ok, give me another 20 minutes I'll get back to you, somehow the site is still working for me.

[SkepticJen]

Their 60mg reta is out of stock

[BeeKind]

@ResearchCat MTT-31 10mg - $41.40 before affiliate discount - it also says limited inventory.

[SouthernAminos]

During major promotional events such as our 60% off sales and Flash Drops, website traffic can increase dramatically within a very short period of time. During Flash Drops, certain products may be reduced to as little as $5, so it is understandable that thousands of customers may attempt to browse, add items to their carts, and check out at nearly the same time.

Southern Aminos has invested heavily in its website infrastructure specifically to handle this type of demand. We operate on a high-performance standalone server environment costing more than $6,000 per month, in addition to substantial investments in CDN services, edge caching, optimization, security, and other performance systems.

Even with that level of infrastructure, an extreme surge of customers hitting the website simultaneously can temporarily overwhelm even very powerful systems. This can result in slower page loads, delayed cart updates, checkout delays, or products selling out while a customer is attempting to complete an order.

This is not the result of us failing to prepare for our sales. In fact, we continually invest in significantly more infrastructure than a typical online store would require. The reality is that when promotions attract an exceptionally large number of customers all at once, no website can guarantee completely uninterrupted performance under every possible traffic spike.

We understand how frustrating this can be, especially during a limited-time Flash Drop, and we continuously review each major event to improve capacity and performance for the next one.

We appreciate everyone’s patience and understanding during these unusually high-traffic events.