Bacteriostaticwater.com Covered My Oversight
-
After clicking a restock notification I accidentally purchased regular Sodium Chloride instead of Bacteriostatic Sodium Chloride. I wasn't even thinking it would be offered on that site and didn't have my inspector peepers going at full gaze.
To make matters worse I didn't realize my mistake until the THIRD day into the first bottle! I reached out to customer service offering to exchange the remaining unopened bottles fully expecting a Tough Luck Bud, C-ya Next Time.They didn't have to but they reviewed the situation and issued me over half of the purchase store credit!
I appreciate them standing behind their customers and understanding mistakes happen. That kind of above-and-beyond customer service is worth recognizing. I'll definitely continue doing business with them.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login