Another Nexaph researcher.
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@matthewwalsh said in Another Nexaph researcher.:
For you discerning folks... have you had this issue before. Please look at the picture and tell me what you think. Most vials (6) look empty except for a little dusting of powder. I was expecting a consistent level of material from the same batch across all vials or am I just being picky.
I’ve heard about the fillers, and to look at the actual milligrams because the amount you see in vial doesn’t represent the mgs. To know for sure if you are shorted, is to test the vial(s).
. If I understood correctly@WisGal64 Thanks for responding - there are two parts to my concern:
- as you stated - am I being shorted?
- If I were to test a vial from this batch, which one... a barely filled vial probably. Then assume the rest are the same when clearly visually they are not.
I'm confused by the visual lack of consistency of material within the same batch thinking to myself that the vials must not all contain the same ingredients and/or the same amount. It's the inconsistency within the same batch that bothers me and maybe it shouldn't but it does. This is supposedly the same material from the same batch - that doesn't visually make sense to me. I have not seen this before with a batch to this degree and was wondering if someone else has and to tell me - no big deal. Just an industry thing.
Weighing them... they all seem to be within +- .05g which is tolerable.
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@WisGal64 Thanks for responding - there are two parts to my concern:
- as you stated - am I being shorted?
- If I were to test a vial from this batch, which one... a barely filled vial probably. Then assume the rest are the same when clearly visually they are not.
I'm confused by the visual lack of consistency of material within the same batch thinking to myself that the vials must not all contain the same ingredients and/or the same amount. It's the inconsistency within the same batch that bothers me and maybe it shouldn't but it does. This is supposedly the same material from the same batch - that doesn't visually make sense to me. I have not seen this before with a batch to this degree and was wondering if someone else has and to tell me - no big deal. Just an industry thing.
Weighing them... they all seem to be within +- .05g which is tolerable.
@matthewwalsh It appears that some of those vials do not have pucks at all in them. If it was me I would email Cain as well as communicate with the mods on Telegram and ask them elevate your communication to Cain. That's what I would do if it was my order.
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This is concerning… and for others who have not seem my one post, I emailed Cain with concerns I had about the discrepancy between the testing form two vendors.
But this goes to exactly what Jeff (Randy) keeps saying, Vendors are good until they are not…. -
@matthewwalsh It appears that some of those vials do not have pucks at all in them. If it was me I would email Cain as well as communicate with the mods on Telegram and ask them elevate your communication to Cain. That's what I would do if it was my order.
@burner1 Thank you for your response... Great suggestion and I did just that to give them the benefit of the doubt 2 days ago - I don't like posting about an interaction without giving the vendor a chance first to respond.
Bottom line for me: I will not use Nexaph ever again - there are plenty of other vendors I've had great experience with like: Flawless Compounds, AtomikLabz, Puratek, and others (1 and done for me with this vendor) - customer service was lacking to say the least and somewhat deceiving advertising. For those interested - story/communication to follow.
Here was Cain's 1 and only response to my first outreach 2 days ago:
"Hi Matthew,
The N-Acetyl Semax / Selank Amidate blend is currently heavily discounted on our website (MATT: 20% is not "heavily" discounted - and even if free the inconsistency calls into question the quality of a product I'm considering injecting into my Rat) — the appearance of the lyophilized puck is cosmetically unappealing (MATT: fine, but what about also EXTREMELY INCONSISTENT in appearance between vials - what I have never seen from a batch like this before).
During the freeze-drying process, this batch was over-dried, which caused the puck to shrink significantly in size. However, we held the batch from release until third-party testing results were received to confirm that the peptide content and quality were fully within specification.
You can review the third-party test results here:
https://verify.janoshik.com/tests/122881-NAcetyl_SemaxSelank_Blend_10mg10mg_Transparent_RedRed_63RKPDLGMRAYPlease keep in mind that the actual peptide content is very small by mass and can be difficult to visibly assess with the naked eye (MATT: you mean I need a microscope to see the contents?), but the active peptide is present in the vial (MATT: yes the hand picked vial you sent to be tested) as verified by testing." -Cain
Not satisfied with his answer. I sent a follow-up email with 2 pictures:
"Thanks so much for getting back to me. I am including 2 pictures so that you can see what I'm seeing. A picture is worth a 1000 words. I come from a manufacturing background and I can tell you that consistency is everything in determining quality.
I have no doubt that whatever vail(s) you tested may have come back just fine. However, in no world should these 10 vials from the same batch contain a large difference in material from vial to vial which obviously they do. They are not at all consistent." -crickets was the response
Emailed again today - nothing. I had not ever used Nexaph before but based on glowing reviews here and elsewhere. I thought I'd give them a shot. Granted they alluded to the puck size being small in their listing - ok fine BUT DID NOT DISCLOSE the puck sizes would vary considerably within the same batch and to not expect a consistent puck size when received. I am not impressed at all with the handling of this and won't be using them in the future. BUYER BEWARE. As Jeff consistently states here, vendors are great until they're not. It is not unreasonable of me (or anyone) to expect the puck sizes (which is the actual material I'll be injecting in my Rat) to be consistent within a batch even if they are small and in need of a microscope to see. The inconsistency between vials of the same batch makes me question the product inside any vial from this company.
Anyway, I would be happy to talk to others and their experience (where do I go to discuss with others specific to Nexaph?) because mine has been less than stellar as a new customer of theirs. Cain did not address the inconsistent size whatsoever with me, did not disclose that on his website, and is hiding from the question because the batch I paid for has obviously something going on with it that is very inconsistent. I would not have purchased the product to begin with had their been full disclosure on their website.
Something perhaps like, "The vials that you'll be receiving from this batch have completely inconsistent material when viewed with the naked eye from vial to vial, in fact, in order to see the microscopic material in some of the vials you'll need a microscope perhaps from a National Lab but trust us for the 20% discount you get - the 1 vial we hand picked and sent to the lab tested great even though the vials you'll be getting don't look so good. Frankly, mistakes happen and someone completely f@#ked up the production run on this batch so instead of eating the costs ourselves for a complete loss we're offering it to the public. Happy researching!" Foolish me for taking a chance on this vendor.
Yes, I know I can test a vial but then not every vial presents the same which gives me no confidence that each and every vial would test the same so I'd be throwing good money after bad at this point. But perhaps to set my mind at ease I should...
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This is concerning… and for others who have not seem my one post, I emailed Cain with concerns I had about the discrepancy between the testing form two vendors.
But this goes to exactly what Jeff (Randy) keeps saying, Vendors are good until they are not….@Commander You write some of the best, most thoughtful posts in this forum exposing potential malfeasance from vendors. Keep up the great work for us all!! Thanks so much!
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I ordered a lot of different stuff from Nexaph. They were great. Then all the sudden, things started going south. Forget raising any concerns on the Nexaph TG groups, they will be nasty to you. Then when you push back, all the sudden you are the mean one… If you simply don’t expect what they say, you are wrong. Something doesn’t sit right with me about that.
That also makes me start to think, how many “people” on these TG groups and forums like GLP-1 and this one are really just reps trying to make it look like the vendor is great. -
@burner1 Thank you for your response... Great suggestion and I did just that to give them the benefit of the doubt 2 days ago - I don't like posting about an interaction without giving the vendor a chance first to respond.
Bottom line for me: I will not use Nexaph ever again - there are plenty of other vendors I've had great experience with like: Flawless Compounds, AtomikLabz, Puratek, and others (1 and done for me with this vendor) - customer service was lacking to say the least and somewhat deceiving advertising. For those interested - story/communication to follow.
Here was Cain's 1 and only response to my first outreach 2 days ago:
"Hi Matthew,
The N-Acetyl Semax / Selank Amidate blend is currently heavily discounted on our website (MATT: 20% is not "heavily" discounted - and even if free the inconsistency calls into question the quality of a product I'm considering injecting into my Rat) — the appearance of the lyophilized puck is cosmetically unappealing (MATT: fine, but what about also EXTREMELY INCONSISTENT in appearance between vials - what I have never seen from a batch like this before).
During the freeze-drying process, this batch was over-dried, which caused the puck to shrink significantly in size. However, we held the batch from release until third-party testing results were received to confirm that the peptide content and quality were fully within specification.
You can review the third-party test results here:
https://verify.janoshik.com/tests/122881-NAcetyl_SemaxSelank_Blend_10mg10mg_Transparent_RedRed_63RKPDLGMRAYPlease keep in mind that the actual peptide content is very small by mass and can be difficult to visibly assess with the naked eye (MATT: you mean I need a microscope to see the contents?), but the active peptide is present in the vial (MATT: yes the hand picked vial you sent to be tested) as verified by testing." -Cain
Not satisfied with his answer. I sent a follow-up email with 2 pictures:
"Thanks so much for getting back to me. I am including 2 pictures so that you can see what I'm seeing. A picture is worth a 1000 words. I come from a manufacturing background and I can tell you that consistency is everything in determining quality.
I have no doubt that whatever vail(s) you tested may have come back just fine. However, in no world should these 10 vials from the same batch contain a large difference in material from vial to vial which obviously they do. They are not at all consistent." -crickets was the response
Emailed again today - nothing. I had not ever used Nexaph before but based on glowing reviews here and elsewhere. I thought I'd give them a shot. Granted they alluded to the puck size being small in their listing - ok fine BUT DID NOT DISCLOSE the puck sizes would vary considerably within the same batch and to not expect a consistent puck size when received. I am not impressed at all with the handling of this and won't be using them in the future. BUYER BEWARE. As Jeff consistently states here, vendors are great until they're not. It is not unreasonable of me (or anyone) to expect the puck sizes (which is the actual material I'll be injecting in my Rat) to be consistent within a batch even if they are small and in need of a microscope to see. The inconsistency between vials of the same batch makes me question the product inside any vial from this company.
Anyway, I would be happy to talk to others and their experience (where do I go to discuss with others specific to Nexaph?) because mine has been less than stellar as a new customer of theirs. Cain did not address the inconsistent size whatsoever with me, did not disclose that on his website, and is hiding from the question because the batch I paid for has obviously something going on with it that is very inconsistent. I would not have purchased the product to begin with had their been full disclosure on their website.
Something perhaps like, "The vials that you'll be receiving from this batch have completely inconsistent material when viewed with the naked eye from vial to vial, in fact, in order to see the microscopic material in some of the vials you'll need a microscope perhaps from a National Lab but trust us for the 20% discount you get - the 1 vial we hand picked and sent to the lab tested great even though the vials you'll be getting don't look so good. Frankly, mistakes happen and someone completely f@#ked up the production run on this batch so instead of eating the costs ourselves for a complete loss we're offering it to the public. Happy researching!" Foolish me for taking a chance on this vendor.
Yes, I know I can test a vial but then not every vial presents the same which gives me no confidence that each and every vial would test the same so I'd be throwing good money after bad at this point. But perhaps to set my mind at ease I should...
@matthewwalsh That IS a completely disappointing response from Cain. Those vials are obviously empty. Not sure how he can not see that. 1 and done is completely understandable.
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I can also say this. When I asked on of the testing labs about different amounts per vial having the same amount of active ingredient in them. I was told that while it is true that most of what you see if filler, vials of the same batch should be very close in fill amount. Of course that is para phrased. I am going to see if I can find the deleted email and screenshot it..
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This is from Trustpoint to me on that question , from what I read they are a well respected lab.
@Commander And there you have it! I totally agree... thanks for posting that!!
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@matthewwalsh
So personally I don’t really believe Cain’s answer to you… That little amount of dust in some of those vials compared to the others.. come on.
Clearly you are not going to use them (I mean hopefully you are not) I know not many people are fond of Finnrick, but what do you have to loose, send one in to them for testing. -
@matthewwalsh
So personally I don’t really believe Cain’s answer to you… That little amount of dust in some of those vials compared to the others.. come on.
Clearly you are not going to use them (I mean hopefully you are not) I know not many people are fond of Finnrick, but what do you have to loose, send one in to them for testing.@Commander Yeah right - this is complete BS. Testing is a great idea if only to catch them in the act. Complete garbage and will need to go in the trash.
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@beachfun said in Another Nexaph researcher.:
@afkar7 Looks like Christmas! So beautiful 🤩 Now you need a label maker and a stainless peptide storage container. I bought another for $25 on ebay that holds 42 vials. Sweet dreams!!!
lol I have the label maker on its way. I’m also thinking of getting a 3D printer now. This site has got me all in. Do you have a pic of that storage container?
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@matthewwalsh
So personally I don’t really believe Cain’s answer to you… That little amount of dust in some of those vials compared to the others.. come on.
Clearly you are not going to use them (I mean hopefully you are not) I know not many people are fond of Finnrick, but what do you have to loose, send one in to them for testing.@Commander I agree…send it in for testing to document your concerns. Nexaph site guarantees 99% purity and I assume the mass too. Unfortunately you may have to prove your case then get justice. So far I like Nexaph
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@Commander I agree…send it in for testing to document your concerns. Nexaph site guarantees 99% purity and I assume the mass too. Unfortunately you may have to prove your case then get justice. So far I like Nexaph
@beachfun
What justice? We buy at our own risk. Wanting a refund, really? I didn’t ask for a refund or any credit or jack shit when my test results came back different than Nexaph.
We are buying stuff on the internet… from people we don’t know. If someone gets burned, they get burned. The only point of testing is to see if you got what you paid for before injecting it into yourself.
The only reason to post results is to warn other people if there may be a potential problem. If your test results come back the same as the vendor’s, there is no point in posting them. The only thing that would do is make some people all happy so they can tell themselves they got what they paid for. But those same people will whine if you post results that aren’t what they want to see.
Hence the reason I no longer share my test results. I am sending everything I buy out for testing. I will know if I got what they said I got. If it comes back different, then so be it. No use telling the vendor or posting the results just to hear people whin because it isn’t wast they wanted to see.
A few people whining because results aren’t what they wanted to hear is enough for people to not want to deal with it at all and not share their results. -
@beachfun
What justice? We buy at our own risk. Wanting a refund, really? I didn’t ask for a refund or any credit or jack shit when my test results came back different than Nexaph.
We are buying stuff on the internet… from people we don’t know. If someone gets burned, they get burned. The only point of testing is to see if you got what you paid for before injecting it into yourself.
The only reason to post results is to warn other people if there may be a potential problem. If your test results come back the same as the vendor’s, there is no point in posting them. The only thing that would do is make some people all happy so they can tell themselves they got what they paid for. But those same people will whine if you post results that aren’t what they want to see.
Hence the reason I no longer share my test results. I am sending everything I buy out for testing. I will know if I got what they said I got. If it comes back different, then so be it. No use telling the vendor or posting the results just to hear people whin because it isn’t wast they wanted to see.
A few people whining because results aren’t what they wanted to hear is enough for people to not want to deal with it at all and not share their results.@Commander I get it! I appreciate VERY MUCH that you share your results brother!!! We can’t let snowflakes control our freedoms to speak our research. Please don’t stop! I appreciate reading what you write on this platform, and just want to encourage you to continue to share. I actually have had success getting gray research vendors to give me a replacement or refund. That is why I like to pay with only a credit card. My go to line is “as a good customer will you offer me a one time refund without admitting any wrongdoing or a replacement “.
Try the honey approach and you may be surprised, especially when you have documentation supporting your position. I hope that brings you peace and that I am grateful for your efforts and sharing of your results.
Happy Jabbing
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@Commander I get it! I appreciate VERY MUCH that you share your results brother!!! We can’t let snowflakes control our freedoms to speak our research. Please don’t stop! I appreciate reading what you write on this platform, and just want to encourage you to continue to share. I actually have had success getting gray research vendors to give me a replacement or refund. That is why I like to pay with only a credit card. My go to line is “as a good customer will you offer me a one time refund without admitting any wrongdoing or a replacement “.
Try the honey approach and you may be surprised, especially when you have documentation supporting your position. I hope that brings you peace and that I am grateful for your efforts and sharing of your results.
Happy Jabbing@beachfun Thanks for the line to use - much better than some I can think of using at times. Will probably try to use it in the future.
