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Southern Aminos Potentially Crashed Their Own Website

Scheduled Pinned Locked Moved Vendor Reviews & Orders
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  • N Offline
    N Offline
    Nuncles
    wrote on last edited by Nuncles
    #1

    Southern Aminos has been sending out teaser emails for the last few days about their big 4th of July sale....their biggest sales event ever, they claimed. They wouldn't hint at what it was until 8 AM this morning. Their website has not been working all morning. Either they have a crappy server or server ISP, or they greatly underestimated the numbers in the RUO community and the website was hammered too hard. Either way they weren't prepared. Best of luck to them. I hope for their business, they get it resolved soon and back on track.

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    • N Nuncles referenced this topic on
    • BeeKindB Offline
      BeeKindB Offline
      BeeKind
      wrote on last edited by
      #2

      If you wait long enough- the site loads

      Just someone with a fridge full of research and a browser history that would concern my doctor.

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      0
      • ResearchCatR Offline
        ResearchCatR Offline
        ResearchCat
        wrote on last edited by
        #3

        It was up before they launched. I could load it earlier. I can’t now, on any device. Neither can my friend.

        I hope they and their customers have a great event; I will see if they have anything I can use. They were great for SS-31 earlier this year.

        Yeah, well, I’m just here for the research, man. - The Dude

        If I haven’t liked your post, no offense. I have exceeded my daily allowance.

        BeeKindB 1 Reply Last reply
        0
        • BeeKindB Offline
          BeeKindB Offline
          BeeKind
          wrote on last edited by
          #4

          It took me 5 minutes to load and login but it's up.

          Just someone with a fridge full of research and a browser history that would concern my doctor.

          1 Reply Last reply
          1
          • RandyR Online
            RandyR Online
            Randy
            wrote on last edited by Randy
            #5

            Their website is slow AF and we have complained to them. Usually takes about 30 seconds to load the disclaimer and login page for us without some big sale.

            A lot of vendors would have their sites break when if we include them in an email because they think talking to claude bot or using vercel with supabase makes them a web dev. If our measly email list can nuke your website... Bro.

            "If it doesnt come in a needle. It doesn't work"

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            • N Offline
              N Offline
              Nuncles
              wrote on last edited by
              #6

              Yep. No way that's acceptable under any business model, but stuff does happen. If anything, it's letting them know that their marketing campaign was good. But a campaign is worthless if it doesn't lead to sales.

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              • N Offline
                N Offline
                Nuncles
                wrote on last edited by
                #7

                @randy What's the best way to direct message or email you (if you even allow it)?

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                • T Offline
                  T Offline
                  theexquisitehour
                  wrote on last edited by
                  #8

                  40% off sitewide, stacking to as much as 55% with an affiliate code. Site wouldn't finish loading for me either

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                  • ResearchCatR ResearchCat

                    It was up before they launched. I could load it earlier. I can’t now, on any device. Neither can my friend.

                    I hope they and their customers have a great event; I will see if they have anything I can use. They were great for SS-31 earlier this year.

                    BeeKindB Offline
                    BeeKindB Offline
                    BeeKind
                    wrote on last edited by
                    #9

                    @ResearchCat They do not have SS-31 on the site right now took me 30 minutes to get to that page but finally loaded and I don't see that as an option.

                    Just someone with a fridge full of research and a browser history that would concern my doctor.

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                    • WisGal64W Offline
                      WisGal64W Offline
                      WisGal64
                      wrote on last edited by
                      #10

                      It has crashed

                      Wordpress error for me

                      “Not a guru, not a chemist-just here trying to keep my receptors AND my sanity responsive.”

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                      • ResearchCatR Offline
                        ResearchCatR Offline
                        ResearchCat
                        wrote on last edited by
                        #11

                        @beekind Nobody calls it that anymore. You have to look for it by whatever their vendor code is. I think it was MTT-31 or something like that.

                        Yeah, well, I’m just here for the research, man. - The Dude

                        If I haven’t liked your post, no offense. I have exceeded my daily allowance.

                        BeeKindB 2 Replies Last reply
                        0
                        • ResearchCatR ResearchCat

                          @beekind Nobody calls it that anymore. You have to look for it by whatever their vendor code is. I think it was MTT-31 or something like that.

                          BeeKindB Offline
                          BeeKindB Offline
                          BeeKind
                          wrote on last edited by
                          #12

                          @ResearchCat ok, give me another 20 minutes I'll get back to you, somehow the site is still working for me.

                          Just someone with a fridge full of research and a browser history that would concern my doctor.

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                          0
                          • S Offline
                            S Offline
                            SkepticJen
                            wrote on last edited by
                            #13

                            Their 60mg reta is out of stock

                            1 Reply Last reply
                            0
                            • ResearchCatR ResearchCat

                              @beekind Nobody calls it that anymore. You have to look for it by whatever their vendor code is. I think it was MTT-31 or something like that.

                              BeeKindB Offline
                              BeeKindB Offline
                              BeeKind
                              wrote on last edited by
                              #14

                              @ResearchCat MTT-31 10mg - $41.40 before affiliate discount - it also says limited inventory.

                              Just someone with a fridge full of research and a browser history that would concern my doctor.

                              1 Reply Last reply
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                              • S Offline
                                S Offline
                                SouthernAminos
                                wrote last edited by
                                #15

                                During major promotional events such as our 60% off sales and Flash Drops, website traffic can increase dramatically within a very short period of time. During Flash Drops, certain products may be reduced to as little as $5, so it is understandable that thousands of customers may attempt to browse, add items to their carts, and check out at nearly the same time.

                                Southern Aminos has invested heavily in its website infrastructure specifically to handle this type of demand. We operate on a high-performance standalone server environment costing more than $6,000 per month, in addition to substantial investments in CDN services, edge caching, optimization, security, and other performance systems.

                                Even with that level of infrastructure, an extreme surge of customers hitting the website simultaneously can temporarily overwhelm even very powerful systems. This can result in slower page loads, delayed cart updates, checkout delays, or products selling out while a customer is attempting to complete an order.

                                This is not the result of us failing to prepare for our sales. In fact, we continually invest in significantly more infrastructure than a typical online store would require. The reality is that when promotions attract an exceptionally large number of customers all at once, no website can guarantee completely uninterrupted performance under every possible traffic spike.

                                We understand how frustrating this can be, especially during a limited-time Flash Drop, and we continuously review each major event to improve capacity and performance for the next one.

                                We appreciate everyone’s patience and understanding during these unusually high-traffic events.

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