Southern Aminos User Review: Southern Aminos — decent pricing, fast shipping, no support when something goes wrong
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This is a vendor review submitted by CDaze812 on PeptideCritic.com.
Rating:
(3/5)
Review
They advertise trusted quality. The testing paperwork is there. The service isn't, and that's what this review is about.
Shipping: 2-3 days, tracking worked, no complaints. Genuinely fast. Packaged in the same generic containers you see from grey market sources — Didn't bother me, but worth knowing before you order. You might find a good deal stacking discounts
Product: COA was provided for the lot, credit where it's due. The vial did not fully reconstitute. A chunk stayed fused to the interior glass wall, and once I got it loose it fragmented rather than dissolving. Flakes were still floating after full day of sitting.
Service, which is the actual issue: I opened a claim with the photo. The reply was fast and polite and completely boilerplate. Denied — "we are unable to offer replacements or refunds for reconstitution-related concerns, since many of the factors involved occur outside of our control after delivery" — citing the COA as proof the vial was fine. A COA verifies identity and purity. It doesn't certify that the cake will go back into solution, so it doesn't actually address what I reported. The case was marked Resolved / Denied on the first response, with no appeal path offered.
Bottom line: if every vial arrives good, you'll have a fine experience — the prices and the shipping are legitimately reseller competitive. But their policy puts the entire risk of a bad vial on you, and they will not move off it. $35 was a cheap way to find that out. A $500 order wouldn't have been.
Not ordering from them again. Plenty of vendors in this market to choose from.
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I had this exact same experience. I've always been extremely cautious and meticulous when reconstituting, but I still ended up with a cloudy/gloopy vial of reta from them. They gave me the same response and closed out the claim before I could even reply. I sent a follow up email and never heard a word from them. Pretty disappointing considering that I've only ever seen positive reviews of them on here.
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