Puratek Peptides User Review: Great Peptides but both credit cards I used were stolen afterwards

[bryanbleck]

This is a vendor review submitted by bryanbleck on PeptideCritic.com.

Rating: (2/5)

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Review

I’ve made two purchases from this site in the last three months and both times my credit card information was later stolen and used for credit card fraud. I used a different card each time so I’ve had to cancel both cards as a result. The peptides I ordered seem to be legit and I have had no problems with their products at all. However, they seem to have poor security and are compromised or they have bad actors working there that steal credit cards. Be careful when ordering from them.

Products I’ve ordered:

1. Retatrutide
2. Tirzepatide
3. KLOW

All the peptides were great, but I won’t use them again because of the credit card fraud.

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Please keep discussions respectful and factual.

[Stan Douglas]

I'm sorry to hear that. I've ordered from them before but forget how I paid.
I'm interested how you're combining the Tirz & Reta. I'm making a slow crossover to Reta [T2.5mg/R1mg last week, this week 2mgReta and I still feel satiated] but still have 3 vials and one opened of Tirz and it hurts to trash one and let the other three sit there in the freezer.

[Eleanor]

@bryanbleck
Okay, this might explain the fraudulent charge on my card last week but it's been months since I ordered from Puratek. I guess better late than never for them, huh? What makes you sure it's Puratek? Did it occur right after your purchase?

Thank you for posting this. You are not a one off. $1,515 on my card at WIlliams Sonoma.

[Puratekpeptides]

Hi Bryan, Tony here from Puratek. Thanks for the feedback and for mentioning the product quality. I do want to address the payment security part directly, as I take these concerns very seriously.
With a background in information security, I personally manage the backend here and keep our setup completely locked down. Anyone is welcome to run a quick check on our site using free online SSL tools to verify our current encryption ranking. We also maintain an active firewall and run two separate third party security services monitoring the site around the clock. Most importantly, card info is never stored on our servers, as everything goes through trusted third party payment processors.
Credit card details can easily be compromised through many different vectors completely outside a merchants control, such as malware or public Wi Fi networks, compromised browser extensions, phishing scams, or data breaches at completely unrelated online stores where you might have used that card previously. Because of this, it is unfair to assume the breach originated here.
If you would like to discuss the security architecture in more detail, feel free to reach out to support at [email protected].

[SoySebastian]

This is actually might be a payment processing issue, not a puratek issue. Several others are reporting the same with other vendors, Swiss Chems being one of them.

[Eleanor]

@SoySebastian
I thought about that and in Bryan's case, could be, but not mine. I don't think Puratek had anything to do with it; too much lag time. I'll wait until bank finishes their end before addressing it.

[Puratekpeptides]

@SoySebastian Hey! Tony with Puratek here. I really appreciate you jumping in and sharing your thoughts on this! Just wanted to share a quick behind the scenes look to help clear things up, as I know credit card security is stressful for everyone and something I take very seriously.
The orders processed by the original reviewer actually went through two different payment processors, with one being Square and the other being ByteNFT. Both of which are very secure, reputable processors. Since those are entirely separate platforms, it makes it super unlikely for a single site to be tied to both, especially with the strict security measures I keep running on the backend here.
We have safely processed over 18,000 orders at this point, and if there was ever an issue on our end, or with the processors we're using, we would definitely see it pop up across multiple accounts rather than just a one off report.
Always appreciate any input from the community, and my inbox is always open if you or anyone else ever has any questions or concerns. Always looking to improve!

[Jachin2012]

I order from Puratek 3 or 4 times a month, never had an issue. One time UPS lost my shipment mid way, Tony sent out a replacement immediately.

[Shifted]

@Eleanor said:

@bryanbleck
Okay, this might explain the fraudulent charge on my card last week but it's been months since I ordered from Puratek. I guess better late than never for them, huh? What makes you sure it's Puratek? Did it occur right after your purchase?

Thank you for posting this. You are not a one off. $1,515 on my card at WIlliams Sonoma.

I think several sites that accept credit cards have this issue. I ordered from Nexaph with two different credit cards and both were compromised the same week which was several weeks after I had made the purchases. The only place that I used both cards was Nexaph. One card was new and had only been used around 5 times but not at any place I had used the other card.