Honestly, you really need to take it up with FedEx, it's not the fault of PlanetPeptides that Fedex delivered to the wrong address.
I haven't had the experience you have had with BPC, had the opposite, but that was months ago. Still have some in the freezer. But so far, product works as expected for the 5 vials I have reconned.
Hope you are able to get the issue resolved
