New Lab - Koverlabs, a bit concerning?
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@Randy Hey buddy let me know here or a DM the cost of vials and shipping, I'll get that sent right over to ya.
"I’m also aware that you’ve identified issues with testing from ILS and Freedom. I have a botched Freedom test sitting in my own email. No lab is perfect, and nobody reasonable expects one to be."
If you were aware of this why allow blatantly false claims to be espoused here when you could have easily countered their statements.
Apologies but I'm not a member here and I'm not sure who is an admin, owner, or moderator but I was under the impression that Randy is in some sort of leadership position? If I'm mistaken I sincerely apologize.
@user_12968 I consider myself pretty level-headed. You have a chance here to make it right, not just for you but for good vendors who test with you and have and may continue to lose business. There are close to 17000 people who subscribe to this board. Ask Steve @glacier-aminos Glacier how many times a day he hears ROAS. Holding on to business is far cheaper than chasing it, and you don't make $ on the first purchase off of social media spend; you need repeat customers. Some of those were lost because of this Kovera stuff that took on a life of its own due to a lack of communication and transparency, and it cost Glacier; even if it is a rounding error, it's money they will never see and customers they may have lost for good. Sounds like you guys have a relationship, which is fine, and maybe he is good with that, but I wouldn't be. Just do the right thing; it's far easier than trying to defend the indefensible.
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@gym.rat Honestly, thank you for being so understanding and level-headed.
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pep_researcher has also been extremely understanding Randy
^this is a joke, lighten up fellas
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