Peptide Critic Community

@puratekpeptides Tony appreciate you continuing to show up for the conversation and helping to bring clarity and improvement to the Puratek experience.

@Eleanor agree the scenario you describe is valid but not the one that prompted the concern nor is it the scenario that Puratek appears to be actively addressing.
I’ve also seen some suppliers transitioning to different payment systems as this space is tricky. Puratek is specifically improving ByteNFT’s payment process and it is actually only one of several payment processors that use CC transactions on their website. Options are good.
I’ve been pleased with their product offering and now it’s good to see that Puratek is improving the end to end experience or at least making it as easy as it once was for their customers.

Agree on both fronts. Puratek has been very conversational in regards to this concern. They have implemented some changes that they have tested in the ByteNFT process reporting it to be less problematic. They are also adding a new onboarding process w/ a new payment processor that should be more straight forward if one to chooses to use that route. I see them making attempts to better their service.

Update: Puratek did reach out directly to support clearing up any concerns. Tony at Puratek mentioned this review/post and provided a lengthy commentary on the backend processing of their payment systems which include primarily PayPal which requires no verification and ByteNFT that does require verification due to requirements around cryptocurrency conversions happening in the backend transactions. I can appreciate their follow up. I’m not sure if the process has been reconciled or cleaned up as of the email (07/10) which was most of my concern with Puratek. Not my only concern but again the products that I’ve researched have been fine and competitive in the past and prior to my more recent experiences. I personally have several other sources for my pep needs that I’m happy with and will continue to transact with today and tomorrow. I’m personally paying attention to what I would consider real reviews and not “reactive” positive reviews to determine my approach with Puratek. I mean no harm to them. Health, identity and finances are not things that I’m ok with taking on more risk than needed or being compromised.

@pep_researcher not a new account and have previously ordered from Puratek four or five times over the period on months.

@Commander

This is a vendor review submitted by willfor on PeptideCritic.com.

Rating: (2/5)

Review

Have ordered from Puratek several times this year and the products I’ve researched have been good quality. Recently they have moved over to a new payment processor which has been not only taken pictures of face, payment and ID for verification, but has never completed a payment transaction that is easily done with other peptide vendor sites. Frustrating, is shady in practice and results in making purchases from other peptide suppliers.

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Read the full review: Good products. Shady payment process.

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