THE SAGA CONTINUES. At this point it is just entertaining.
Me: I'm interested in the Glutathione. I looked at the COA you have posted and it's not very recent. Do you have me recent COAs? If I ordered some, would the product I receive have a COA that matches its batch number? I see that it's already reconstituted. Does it need to be stored cold? Room temperature? When do you reconstitute it? At told of order or is it already on your shelf reconstituted?
Soma:
Hi there,
Our products have a shelf life of 36 months.
Once a new batch starts, we will put its COA on the product page on our website.
Furthermore, we do not ship COAs with the products, and the vial does not mention batch number.
Let us know if you need help with anything else. We are happy to help!
Me: So how do I trace the product that I receive back to lab testing if you don't have any control numbers on the products that you send? Why do you bother posting a COA if there's no way to link it to the product? Your COA is over a year old. You either have old product that you are selling or you are selling product that you haven't had third-party tested. I want to purchase from you, but I want to know that you have safety protocols in place.
Soma: The COA uploaded on our website can be traced to the third-party laboratory's COA lookup site.
Me: I understand that. I already looked it up on
Janoshik's site. That's great. You guys sent a vial of Glutathione to Janoshik for testing at some point. How do you link that test to the vial I receive if there is no batch number or unique identifier?
Also, are you confirming that you are selling Glutathione that is over a
year old?
Soma: We produce the products in large batches. When one batch comes to an end, a new batch is produced and sent for testing to third-party labs.
Me: Understood.
Not that I don't trust you, but I don't trust anybody. You still have not
explained how a person can link the product that they receive to the lab
testing that you performed. Third party testing is useless if there's no chain of custody or individual identifier linking it to a particular batch. You are basically saying, "Trust me." That's what everybody says when they are lying to you.
Soma: Hi there,
I completely understand your concern. As mentioned before, the third-party test reports belong to the same batch as the one we ship.
We have been in the market for more than 7 years and are known for our high-quality standards across the research community.
That said, please feel free to carry your research with other vendors and see if any vendor publish batch number.
Thank you!
Me: So you ARE saying, "Just trust me." That is what every disreputable vendor says about things. And reputation in this industry is only good until it isn't. This space is constantly changing, and vendors change hands often. "Trust me" is not an acceptable response.
Every reputable vendor provides a way to trace batches to COAs. Even the grey market provides that these days.
After determining you don't meet my minimum vendor standards, it took me only 10 minutes to find someone else with better pricing and a clear, up-to-date COA.
According to my research, Glutathione is only stable for up to 14 days
after reconstitution unless pharmaceutical processes are used. Can you describe your reconstitution process that allows your product to remain shelf stable for 3 years?
Thank you for your time.
Soma: Hi there!
I’m sorry to hear that our current labeling processes don’t quite align with your research needs. We’re working on implementing the changes you suggested.
I’d also like to clarify one point: it sounds like we might be mixing up shelf life before and after reconstitution. After reconstitution, products typically remain viable for anywhere from a few days to a few weeks, depending on sterility and storage temperature. The 3-year range mentioned earlier by my coworker applies specifically to unopened, sealed vials stored away from heat.
I hope the other vendor meets all your requirements for now, but we’d love the chance to work with you again once our labeling and COA processes better align with what you need.
Me: So you don't even know your own product?
Lyophilized compounds are shelf stable until they are reconstituted. Reconstituted compounds have a short life, just as you stated.
You are selling a reconstituted vial; otherwise, it wouldn't have a dilution ratio (200mg/ml) and total volume (20ml) to indicate the quantity.
Your COA also shows results for a diluted vial, not a vial of lyophilized Gluta. That's why its results also indicate the dilution ratio.
So you sent a reconstituted vial for testing and are now indicating that you reconstitute each vial right before shipping? This further indicates that your testing represents nothing relevant to the product you are shipping. There's no proof that the vial you are sending contains 2400mg of Gluta. There's no proof that you put the indicated amount of lyophilized compound into the vial before reconstituting it. There's no proof you used the same bac water that was used for the sample sent for testing. Your COA is worthless and indicates nothing. Furthermore, choosing to ship a reconstituted compound—which is heavier, less stable, larger, and more fragile—instead of shipping vials of lyophilized compound suggests you intend to obfuscate what you are actually providing. I just looked at more of your products. None of your pictures even show lyophilized compounds in the peptide vials that aren't already reconstituted.
Well shit. Never mind. You guys aren't low quality. You are an outright scam.
